Privacy Policy

1. Privacy Commitment & Scope

This policy governs all personal data collected through our website https://crowdculture.in, our digital inquiry forms, direct email communications with Niraj Agarwal (Nirajagarwal5788@gmail.com), phone calls, WhatsApp inquiries (+91 9833984214), and offline business consultations at our Chembur, Mumbai headquarters.

2. Information We Collect

Depending on your interactions with CrowdCulture Events, we may collect the following categories of information:

• Contact Information: Full name, company/organization name, email address, mobile/WhatsApp telephone number, and postal address.
• Event Specifications: Event nature (concert, corporate conference, college festival, wedding, brand launch), prospective dates, venue location, estimated attendee count, technical rider preferences, and budget brackets.
• Technical & Usage Data: IP address, browser type, operating system, pages visited on crowdculture.in, referring URL, time spent on pages, and device diagnostic information.
• Direct Communications: Records of correspondence, emails, inquiries, notes from event planning meetings, and WhatsApp chat transcripts.

3. How We Use Your Information

We process your personal information strictly for legitimate commercial and operational purposes, including:

• Preparing customized event design concepts, 3D staging quotes, and technical riders.
• Contacting you via telephone, WhatsApp, or email to schedule consultations, site inspections, and production meetings.
• Coordinating with venues, hotel authorities, and regulatory bodies (BMC, Police, Fire, Copyright societies) for mandatory permits.
• Issuing commercial invoices, managing payment receipts, and fulfilling statutory accounting/tax audits in India.
• Improving website performance, load speeds, and user navigation experience on crowdculture.in.

4. Information Sharing & Third Parties

We never sell, rent, or trade your personal information to third-party marketers or brokers.

We only share pertinent details on a strict need-to-know basis with:

• Production & Logistics Partners: Sound engineers, venue security managers, and stage fabricators strictly to coordinate event execution.
• Regulatory & Statutory Authorities: Local police stations, civic bodies, or judicial courts when mandatory by applicable law or official order.
• Cloud & Infrastructure Providers: Secure web hosting (Hostinger), encrypted email servers, and communication tools facilitating crowdculture.in.

5. Cookies & Analytics

Our website crowdculture.in uses essential and analytics cookies to enable smooth page navigation, remember form inputs during your active session, and analyze aggregated traffic patterns.

You can configure your browser to decline or block cookies at any time. Doing so will not restrict your ability to view information or contact us on crowdculture.in.

6. Data Security Measures

We implement industry-standard physical, electronic, and managerial safeguards to protect your data against unauthorized access, loss, alteration, or disclosure. Communications through our website are secured via HTTPS encryption using modern SSL/TLS certificates provided via Hostinger.

7. Data Retention

We retain event inquiries and customer records only for as long as necessary to fulfill the intended event production, maintain warranty and vendor records, and satisfy legal, accounting, and tax retention rules mandated under Indian law (typically 7 to 8 financial years for invoiced projects).

8. Your Legal Rights

Under applicable Indian data protection principles, you possess the right to:

• Request confirmation of whether we process your personal data and obtain a summary copy.
• Request correction or updating of any incomplete or inaccurate personal data.
• Request erasure of your personal data when it is no longer required for event operations or statutory compliance.
• Opt out of promotional emails or messaging by notifying us at Nirajagarwal5788@gmail.com or via WhatsApp.

9. Grievance Redressal & Data Officer

In accordance with the Information Technology Act, 2000 and the rules made thereunder, the contact details of our designated Data & Grievance Officer are:

10. Updates to This Policy

We may periodically update this Privacy Policy to reflect enhancements in our operations or amendments in applicable privacy regulations. Any updates will be posted directly to this page on crowdculture.in/privacy.html with a revised effective date.